Behavioral Health Practice Management Software
Manage your practice and provide a better patient experience with software from AdvancedMD.
Scheduling for behavioral health patients
Our software will streamline the day-to-day operations for your clinical and nonclinical staff, and help you run an efficient and effective practice that puts patient care first with the latest technology and convenient features. AdvancedMD offers scheduling tools designed for the unique needs of behavioral health practices. You can schedule patients for different appointment types, including initial consultations, one-on-one appointments, or group sessions. You can also schedule out follow-up care for several weeks, months, or even years. Create multiple ongoing appointments from a single screen, then edit each appointment individually if needed.
Digital features to improve care delivery
Your patients live in an on-demand world, and expect your clinic to offer the same convenience and simplicity they get from every other area of their lives. Clinics that don’t have digital tools to help patients connect with providers and streamline appointments will fall behind to competitors offering a better patient experience. With AdvancedMD you get:
- Online scheduling so patients can select the day and time that works best for their next appointment, all without taking up your front desk staff’s time with a phone call.
- Automated appointment reminders to eliminate no-shows and late arrivals and keep your clinical operations running on schedule.
- Electronic check-in options to fill out paperwork, screenings, and other pre-visit information from a smartphone or desktop before a patient even arrives.
- In-office kiosks or tablets for patients to fill out check-in documents upon arrival if they didn’t get it done in advance.
- HIPAA-compliant messaging tools to communicate with providers before and after each appointment and request medication refills online.
- Online bill pay to settle outstanding bills so patients never have to wait for a statement in the mail or mail a check.
In addition to electronic features that improve the patient experience, AdvancedMD offers digital tools to improve workflows for your staff:
- Seamless data transfer from electronic check-in methods right into your practice management database to avoid data entry errors
- Automatic insurance verification checks at the time of scheduling and the day before an appointment to spot errors that could slow down payment
A simple, intuitive patient portal
Patient portals have revolutionized the way care providers connect with patients and engage them in their care plan. For behavioral health providers, these features can be even more important to manage complex and ongoing care plans. AdvancedMD has the best patient portal for small and medium-size behavioral health clinics. You get all the features you need to stay in touch with patients and share critical health data, without all the features you don’t need that often come included in portals built for larger hospital systems or large group practices.
Our patient portal helps patients:
- Communicate securely with providers using our HIPAA-compliant platform
- Request medication refill requests, even after hours or on weekends
- See normal lab results and physician notes instantly without waiting days for a phone call or playing phone tag
- Remember and prepare for upcoming appointments with convenient text, email, and phone reminders based on their communication preferences
- Protect their private health data, with security from the world’s leading hosting platform, Amazon Web Services
- View notes from past appointments and download all their behavioral health treatment history to share with other providers as needed
Secure connection from anywhere
Our cloud-based software is accessible from anywhere you have a device and a connection to the internet. Providers and staff can connect to the EHR, practice management, or medical coding and billing modules anytime from anywhere, even if you’re not in the clinic. All the information is encrypted and transmitted securely from the AWS platform to your device to protect patient health information (PHI) as required under HIPAA laws.
Telemedicine and teletherapy options for behavioral health access
Expand access to care and connect with patients even when they cannot make it to your behavioral health clinic in person. Telemedicine usage skyrocketed in recent years, and now it’s one of the most important things that patients look for in their providers. That is especially true for behavioral health and mental health care. Providers can use telemedicine to expand access for patients who live in rural communities or outside your immediate geographic area. It also gives patients added privacy because they don’t need to come to your clinic in person.
With AdvancedMD, you get a teletherapy platform that seamlessly integrates with your scheduling, practice management, EHR, and medical billing systems. Schedule patients for in-person and online appointments in the same place. Send login instructions to patients with electronic check-in documents, then they can connect easily from any device with an internet connection. They won’t need to download any additional software or navigate complicated websites. Just login and get behavioral health services in a time and place that is most convenient.
Get the best practice management software for behavioral health
Learn more about the software features available from AdvancedMD to help your practice thrive. Our practice management software offers all the features you need to run a successful behavioral health clinic and engage with your patients. Learn more by scheduling a live demo today.