Patient Engagement for Private Practices Beginner’s Guide
eGuide
To build a thriving practice, it is crucial that your patients take an active role in their healthcare experience. But how do you ensure patient involvement when there are so many other priorities to manage as an independent healthcare practice owner or administrator? We address this question and give ten suggestions in this five-page eBook you can download for free.
You’ll learn a variety of ways to create a structured process to actively involve patients in their healthcare experience. Key components include patient communication channels, self-service tools, and automated workflows for patient messaging tactics, appointment reminders, billing, and more. While every practice’s patient engagement strategy should reflect their specific patient population and specialties, there are key components that make up a comprehensive patient engagement strategy. These components include a variety of technology solutions and tactics that enable private practices to put their patient engagement strategy into action.
- Managing a positive online reputation by leveraging patient feedback surveys. This is vital as 63% of patients will switch healthcare providers if they do not have a positive payment experience.
- Patient portal essentials and increasing utilization. You’ll learn why only 60% of patients with access to a patient portal use it.
- Online scheduling based on location, providers, insurance carriers, and appointment type (onsite and telehealth). We share why offering this service not only increases patients seen, but with automated reminders you can decrease your no-show rate and save time and resources.
We back up all our findings with industry research and statics to help you benchmark your performance and measure improvements.
Other eBooks in our Beginner’s Guide series:
- eBook #1: Medical Billing for Private Practices: A Beginner’s Guide. Learn the ten key functions of a successful medical billing strategy.
- eBook #2: EHR for Private Practices: A Beginner’s Guide. Learn the ten EHR requirements for flexible and sustainable charting workflows.