ReferralMD
ReferralMD delivers proven solutions for Digital Front Door, eConsults, Referrals, Faxing and Marketing that help hospitals, health systems, networks, and payers streamline the referral process, decrease patient leakage, and improve communication between providers and patients. The enterprise platform matches patients with the most appropriate providers and closes the feedback loop between providers and patients. The solution’s powerful workflow and clinical decision support tools help healthcare providers increase revenue, drive operational efficiencies, and improve customer service.
How ReferralMD Helps
Digital Front Door
- Patient Access Tools
- Patient Scheduling
- SmartCHAT Patient Intake
- Patient Communications
eConsults & Referrals
- Consult Management
- Referral Management
- Prior Authorizations
- SmartFAX Management
Marketing & Services
- Marketing CRM
- Advanced Analytics
- Professional Services
- SmartEXCHANGE Integrations
Who ReferralMD Helps
Health Systems/ACOs/DSRIPs/CINs
- Reducing patient leakage through SmartMatch decision support and real-time analytics
- Standardizing and streamlining the referral management process across the organization
- Driving operational efficiencies and allowing referral teams to scale more efficiently
PCPs/FQHCs/Dental Practices
- Matching patients with appropriate providers using SmartMatch decision support
- Closing the feedback loop with specialists and reducing phone calls and faxes
- Increasing patients LTV to ensure they are not lost to competitors after referrals are sent
Specialty Care Organizations
- Increasing referral volume and capturing more revenue using CRM and marketing tools
- Improving customer service with referring providers through automated status reports
- Managing referral network and gaining insight into referral patterns using analytics
Discover how ReferralMD is transforming the healthcare experience for patients and providers by changing how patients interact with providers and how organizations work smarter, not harder, through AI-powered automation.