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How administrative staff burnout impacts the patient experience

Burnout is one of the leading causes of administrative staff turnover. That’s why it’s crucial to combat burnout before it happens. Read on to learn four strategies that can help. Think about the last time you went to a restaurant that was short-staffed. Your server probably looked exhausted and desperate for a break. You probably … Continued


3 tips to manage the front office staffing shortage

The front office staff shortage is here to stay. Learn how to address it by reading this blog. The healthcare industry has a retention problem, and it’s not unique to clinical staff. Between long hours, overloaded schedules, inefficient workflows and the challenges of the pandemic, front-office staff are burned out. In fact, a survey from … Continued


Five Ways to Optimize Practice Resources While Driving Higher Quality Care

  The healthcare industry is standing on the edge of a precipice. The COVID-19 pandemic exacerbated a looming shortage of resources, sending many people working in the clinical field into early retirement, while others developed burnout or left for other, less stressful, fields. People, disposable resources, and finances alike have been stretched thin and, at … Continued


2022 Fall Release

We have been working on this release for months and are thrilled showcase so many new AdvancedMD features and products.


Virtual waiting rooms: How to create a five-star telehealth experience

Looking back on the past two years since the onset of the Covid-19 pandemic and the proliferation of telehealth technologies—it’s safe to say we’ve learned a thing or two about improving the telehealth experience for providers and patients. At the baseline, we want to provide best practices for patients and your staff. However, we’ve added … Continued


5 Tips for Patient Engagement in Healthcare

Healthcare is undergoing rapid transformation, which is redefining how people engage with healthcare professionals. People today expect to be involved in all aspects of their healthcare, from the initial consultation to assessment and diagnosis. Healthcare administrators are using advanced techniques and integrated technological solutions to streamline the patient experience. Technological solutions like AdvancedMD which is … Continued


Zocdoc

  Zocdoc is the leading way to attract, schedule and register patients that are a fit for your practice. Millions of patients visit our website and app every month to search for a local provider. Zocdoc also connects with your AdvancedMD calendar so every booking you get on Zocdoc will be automatically reflected on AdvancedMD … Continued


Weave

Weave is the all-in-one customer communication and engagement platform for small businesses. From the first phone call to the final invoice, and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with, and engage customers to grow their business. Weave has set the bar for … Continued



Summer Release 2022

Practice Management Payer Contractual Reimbursement Tracking (Beta) The write-off calculation on all payment screens is getting a major enhancement and includes ERAs. It is now easier to ensure you are getting the payments you expect! You can control how the write-off is calculated, either by allowed amount or by expected amount. We also added a … Continued


Phreesia

Phreesia is the trusted leader in patient activation, giving providers tools to help patients take a more active role in their care. Founded in 2005, Phreesia enables more than 120 million patient visits a year—more than 1 in 10 visits across the U.S. Our platform enhances the patient experience, drives efficiency and improves healthcare outcomes, with digital solutions for intake, outreach, education and more.
To learn more, visit phreesia.com.


How to Respond to Negative Reviews

Today, many people choose a practice based on opinions from your patient online reviews. So cultivating a positive reputation online is critical to competitive success.