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4 Signs You Need to Outsource Your Revenue Cycle

High performing practices should be processing claims around 28 days from date-of-service. The higher your days in A/R, the less revenue you could be capturing. This eGuide is our ultimate buyer’s guide to help you better understand the pros and cons of your options and get clearer direction on which RCM method is best for … Continued


The Human Side of Telehealth

Wowing patients & improving outcomes through people-centered technology For many practices, the steep learning curve of implementing telehealth (telemedicine) technology has been surmounted, with a healthy push from COVID-19. As it turns out, that was actually the easy part. The next big challenge? Making telehealth work for patients, providers and staff alike in a way … Continued


6 Tech Tips to Quench the Burn

A recent study of nearly 7,000 physicians found that half of American doctors exhibit symptoms of burnout. A previous Mayo Clinic study found a similar disturbingly high incidence of physician burnout: 54% of doctors reported experiencing at least one symptom of burnout from the Maslach Burnout Inventory, a validated tool for measuring burnout. While not specifically included … Continued


6 Tips to Quench Physician & Billing Staff Burnout

A recent study of nearly 7,000 physicians found that half of American doctors exhibit symptoms of burnout. A previous Mayo Clinic study found a similar disturbingly high incidence of physician burnout: 54% of doctors reported experiencing at least one symptom of burnout from the Maslach Burnout Inventory, a validated tool for measuring burnout. While not specifically included … Continued


Tech Tips to Quench Physician Burnout

A recent study of nearly 7,000 physicians found that half of American doctors exhibit symptoms of burnout. A previous Mayo Clinic study found a similar disturbingly high incidence of physician burnout: 54% of doctors reported experiencing at least one symptom of burnout from the Maslach Burnout Inventory, a validated tool for measuring burnout. Even more alarming, the … Continued


7 Costly Mistakes in Selecting Medical Office Software

Regardless of practice size or specialty, a typical medical office software buyer claims three common needs for their staff: easy to use, easy to learn and easy to scale. Now that patient engagement is becoming more and more mainstream, the same needs apply to self-service software and apps for patients. Inside this eGuide you’ll find … Continued


Hitchhikers Guide to Managing a Sustainable Patient Mix

4 Principles to Traversing the Post-COVID Landscape With so many unknowns, we looked for examples of timeless principles, applied in times of crisis and recovery, which made significant long-term impact. We compiled them in this 5th eBook in our Covid-19 Practice Essentials collection. Included are four timeless principals that when applied specifically to optimizing and … Continued


Post-COVID-19: Moving to ‘Better than Normal’

Four essential elements in getting past merely normal As we move out of the pandemic crisis and into a post-COVID-19 world, there is much talk of what the ‘new normal’ will look like. How will patients, practices and care delivery be affected? How many of the temporary practices and workflows will stick to become a … Continued


Patient Financial Engagement in a Post-COVID-19 World

7 Head-on Initiatives that Help Patients Pay (and feel good about it) Collecting payments is a difficult part of private practice operations, but it’s also one of the most necessary parts because it is the only way to keep your clinic running. As costs for healthcare have climbed over the past several years, payers and … Continued


4 Sure Ways to Stop Cyberthieves

Medical practice cybersecurity is a major risk. Substantial fines and cost of repair for a breach of patient personal healthcare information (PHI) can be devastating to a group practice. Use these 4 measures to stop cyber thieves.


7 Crucial Steps to Reboot Your Practice

Many people say, “We will never be fully the same,” and “The pandemic has forever changed our world.” If that is truly our new reality, then the question becomes, what will my future look like in the new landscape? As you face the question of rebuilding your practice post-pandemic, many issues, questions and options will … Continued


Telehealth Maximizing Revenue Through Thick and Thin

We’ve heard from dozens of early-adopter physicians who are discovering the powerful leverage telehealth gives them in attracting and retaining new patients and maintaining business (and revenue) continuity in times of uncertainty or temporary/seasonal dips in demand. The novel COVID-19 epidemic is a prime case in point. While stay-at-home and social distancing regulations temporarily curtailed … Continued