This free eBook can help you better manage your clinic’s revenue cycle. As you are probably (and painfully) aware, revenue cycle management in healthcare is confusing and frustrating, even for clinics that do it well. But getting it right means you get paid faster and collect more of your total billed charges. This free guide … Continued
Teletherapy is a game changer for mental health services. This emerging telehealth technology offers big opportunities for mental health providers. Rising healthcare costs, government-mandated access to healthcare, and a shortage of mental health professionals are driving demand for teletherapy. As a result, current trends suggest that virtual home, work or school visits will be routine … Continued
We’ve all got the same number of limited hours in every day, but clinics that make the most of that time by utilizing technology and automating processes can see more patients each day and earn more revenue without working any more hours. It can feel overwhelming to make changes to processes that you and your … Continued
5 Key Steps for Moving from Crisis Stopgap to Patient-pleasing Convenience Regardless of where your practice is on the ‘exiting the crisis’ crossroads with telemedicine/health, two things are increasingly clear: Telehealth is firmly embedded and growing, a permanent part of healthcare delivery now and in the future. The most productive approach for plotting a telehealth … Continued
Recent research shows the majority of patient-consumers have a love-hate attitude toward healthcare: they pretty much love the personal care they get from their doctor and they pretty much hate everything else. We created this eBook to help practices better understand how to remove the hate and increase the love. Even the term ‘patient-consumer,’ which … Continued
Rising patient expectations and consumerism have been significant trends prior to 2020 and have grown exponentially with what seems like a second wind through the protracted pandemic recovery. We created this eBook to explain why patient behavior is following a consumer-behavior model. Inside you’ll learn why consumerism is being driven by escalating out-of-pocket costs and … Continued
Revenue collection is a necessary part of your clinic operations, but it’s also one of the most difficult. From large multi-specialty, multi-provider, multi-location to small independent physician clinics with a single provider, revenue collection remains one of the most frustrating parts of private practice. The financial pressures of running a clinic are one of the … Continued
The use of paper charts to track patient health and demographic information (the first recorded versions of which date back to ancient Egyptian hieroglyphics and papyri between 3,000 and 1,600 B.C.) have all but been replaced in the last 30 years with electronic health records (EHRs). In technology terms, 30 years is a relatively long … Continued
Much more than having a good ‘webside’ manner and ‘workleisure’ attire. The concept of telemedicine (including telehealth and teletherapy) is not new—in fact, the first mention of using a telephone as a means for a doctor and patient to connect and avoid an unnecessary visit to the doctor’s office was in the British medical journal … Continued
Maximizing patient likes and minimizing staff dislikes about telemedicine The past few years are unmistakably the era of telemedicine adoption (also known as telehealth and teletherapy). New research illuminates bright spots and areas for improvement that make telemedicine attractive, productive, and favorable for both providers and patients. As the COVID-19 pandemic accelerated, the healthcare system … Continued
For nearly every medical practice, clinical care is top priority. No compromises. And keep the money discussion separate. That’s what great providers do. Practice managers, on the other hand, deal with not only creating stellar overall patient experience, but also delivering acceptable financial results – the ‘separate money discussion’ that is at the center of … Continued
Through more than 20 years of providing billing systems and services for tens of thousands of independent practices nationwide, we’ve gleaned six key billing tips that have made the biggest difference for practices in getting more of their reimbursement faster. In reality, they’re more than tips. They are fundamental billing processes every practice should have … Continued