For 25 years, Virtual OfficeWare (VOW) has expertly guided ambulatory practices through the complexities in the healthcare industry. VOW’s services ensure no one is left to fend for themselves when it comes to implementing and managing practice software and IT services. They guide their clients through every step of the implementation process and work toward a sustainable relationship that provides superior post-implementation customer support. VOW works with hundreds of practices with a variety of specialized needs. Leveraging their experts, they’ll assemble a unique team tailored to the specific needs of your practice, and then work with you to ensure you achieve your goals and improve outcomes for your patients.
VOW has partnered with AdvancedMD to provide cutting-edge solutions designed to streamline practice management, electronic health records (EHR), medical billing, and patient engagement. For over two decades, VOW has worked alongside physicians to:
- optimize workflows
- increase revenue
- secure higher standards of care
- enhance engagement leading to quality outcomes for both patients and providers
VOW’s Billing Management Services
You don’t know what you don’t know, so let VOW help make things clear. They’ll partner with your practice to evaluate workflows and identify billing or claims inefficiencies. Whether you need a lot of help or a little, receive assistance from an experienced billing specialist who will:
- Dedicate 1:1 time to support and accommodate your practice’s needs, and discover trends that impact your revenue
- Reduce days in A/R and maximize reimbursement
- Ensure your claims are filed to each insurance carrier for proper processing and payment
- Identify the reason(s) of rejected/denied claims, and help resolve any issue(s) to secure proper reimbursement
- Lend an extra set of hands, generating, sending, and responding to inquiries involving patient statements
- Reconcile payments from patients and payors and post them to each account
- Obtain insight through analysis and transparency reporting reflecting your month-to-month charges, payments, adjustments, and A/R
- Evaluate internal and external workflow processes on a consistent basis to maximize time, organization, and accuracy of your billing life cycle
A team that partners with you and spearheads transition
Our team of IT professionals will eliminate the pains and burden of system integrations, network management and monitoring, and provide added layers of security:
- Data Migrations
- Interfaces
- IT Support Services
Our ‘VOW’ to be different
VOW provides your practice with the personal support, responsiveness, flexibility, and comfort that only a smaller business can deliver, while being able to offer extensive tools and resources of a big business.
Where and who we serve:
VOW is headquartered in Pittsburgh, PA; however, serve ambulatory physicians across the U.S. Their diverse background in healthcare allows them to serve multiple specialties, which include, but are not limited to:
- Allergy & Immunology
- Cardiology
- Dermatology
- Gastroenterology
- Family Practice
- Internal Medicine
- Neurology
- Obstetrics/Gynecology
- Ophthalmology
- Orthopedics
- Otolaryngology
- Pediatrics
- Surgery
- Urology
Connect with VOW
If you would like a no-obligation workflow assessment of your needs or simply wish to chat, let’s connect. Please complete the short form and we’ll be in touch shortly.